FAQs
Would you like to know more?
Delivery & returns
1. How much does flower delivery cost?
Delivery costs vary depending on distance and service type. Local deliveries are usually charged at a flat rate, while extended zones may have higher fees. The exact delivery cost is shown at checkout before payment. Free delivery may be available during promotions or for orders above a certain amount.
2. Do you offer same-day and next-day delivery options?
3. Can I choose a specific delivery time slot?
4. What happens if the recipient is not available to receive the flowers?
5. What should I do if my flowers arrive damaged or not as expected?
1. How much does flower delivery cost?
Delivery costs vary depending on distance and service type. Local deliveries are usually charged at a flat rate, while extended zones may have higher fees. The exact delivery cost is shown at checkout before payment. Free delivery may be available during promotions or for orders above a certain amount.
2. Do you offer same-day and next-day delivery options?
3. Can I choose a specific delivery time slot?
4. What happens if the recipient is not available to receive the flowers?
5. What should I do if my flowers arrive damaged or not as expected?
1. How much does flower delivery cost?
Delivery costs vary depending on distance and service type. Local deliveries are usually charged at a flat rate, while extended zones may have higher fees. The exact delivery cost is shown at checkout before payment. Free delivery may be available during promotions or for orders above a certain amount.
2. Do you offer same-day and next-day delivery options?
3. Can I choose a specific delivery time slot?
4. What happens if the recipient is not available to receive the flowers?
5. What should I do if my flowers arrive damaged or not as expected?
Billing
1. What payment methods do you accept?
We accept all major credit and debit cards, mobile wallet payments, and secure online payment gateways. Depending on your location, we may also accept cash on delivery or bank transfers. All options are displayed at checkout, so you can choose the most convenient method for your order.
2. Can I get an invoice or receipt for my purchase?
1. What payment methods do you accept?
We accept all major credit and debit cards, mobile wallet payments, and secure online payment gateways. Depending on your location, we may also accept cash on delivery or bank transfers. All options are displayed at checkout, so you can choose the most convenient method for your order.
2. Can I get an invoice or receipt for my purchase?
1. What payment methods do you accept?
We accept all major credit and debit cards, mobile wallet payments, and secure online payment gateways. Depending on your location, we may also accept cash on delivery or bank transfers. All options are displayed at checkout, so you can choose the most convenient method for your order.
2. Can I get an invoice or receipt for my purchase?
Flowers
1. How long will my flowers last?
Fresh flowers typically last 5–7 days, depending on the variety and environment. With proper care—like trimming stems, changing water, and keeping them out of direct sunlight—many blooms can last even longer. Each bouquet includes a care guide to help maximize freshness and enjoyment.
2. Are substitutions ever made in arrangements?
3. Can I order custom flower arrangements?
1. How long will my flowers last?
Fresh flowers typically last 5–7 days, depending on the variety and environment. With proper care—like trimming stems, changing water, and keeping them out of direct sunlight—many blooms can last even longer. Each bouquet includes a care guide to help maximize freshness and enjoyment.
2. Are substitutions ever made in arrangements?
3. Can I order custom flower arrangements?
1. How long will my flowers last?
Fresh flowers typically last 5–7 days, depending on the variety and environment. With proper care—like trimming stems, changing water, and keeping them out of direct sunlight—many blooms can last even longer. Each bouquet includes a care guide to help maximize freshness and enjoyment.
2. Are substitutions ever made in arrangements?
3. Can I order custom flower arrangements?
Business Membership
1. What is a business membership?
A business membership is a special program designed for companies, hotels, and event planners who order flowers regularly. Members receive exclusive discounts, priority service, flexible billing options, and tailored floral solutions for offices, events, or corporate gifting. It’s a convenient way to manage recurring flower needs with extra benefits.
2. Who can apply for membership?
3. How do I contact support as a member?
1. What is a business membership?
A business membership is a special program designed for companies, hotels, and event planners who order flowers regularly. Members receive exclusive discounts, priority service, flexible billing options, and tailored floral solutions for offices, events, or corporate gifting. It’s a convenient way to manage recurring flower needs with extra benefits.
2. Who can apply for membership?
3. How do I contact support as a member?
1. What is a business membership?
A business membership is a special program designed for companies, hotels, and event planners who order flowers regularly. Members receive exclusive discounts, priority service, flexible billing options, and tailored floral solutions for offices, events, or corporate gifting. It’s a convenient way to manage recurring flower needs with extra benefits.
2. Who can apply for membership?
3. How do I contact support as a member?
Gifts & Gift cards
1. Do you offer gift cards?
Yes, we offer both physical and digital gift cards. Gift cards are available in different values and can be used for any flowers, plants, or add-ons from our shop. They make a thoughtful present when you’re unsure which bouquet the recipient would love most.
2. Can I personalize a gift card?
3. How do recipients redeem a gift card?
1. Do you offer gift cards?
Yes, we offer both physical and digital gift cards. Gift cards are available in different values and can be used for any flowers, plants, or add-ons from our shop. They make a thoughtful present when you’re unsure which bouquet the recipient would love most.
2. Can I personalize a gift card?
3. How do recipients redeem a gift card?
1. Do you offer gift cards?
Yes, we offer both physical and digital gift cards. Gift cards are available in different values and can be used for any flowers, plants, or add-ons from our shop. They make a thoughtful present when you’re unsure which bouquet the recipient would love most.
2. Can I personalize a gift card?
3. How do recipients redeem a gift card?
Newsletter
Get informed about the best events
and special offers only our subscribers have.
Newsletter
Get informed about the best events
and special offers only our subscribers have.
Newsletter